The Web-enabled Enterprise
Greg Rundlett
What Is The Web-enabled Enterprise?
- Sales and Marketing
- Customer Relationship Management (CRM)
- Knowledge Base
- Tools
- Integration
SavaJe Corporate Technology Mission
Build / Deploy / Maintain a global infrastructure to support the company in core functional areas
The long-term immediate need will be to have robust, easy to use, easy to manage, integrated, and customizable infrastructure, solutions and applications
SavaJe Developer Services Goals
- Provide External Information and Support - RightNow
- Work with Release Engineering, Development etc. to create Kits - Kitting Process
- Create / Maintain Internal Documents - Plone
Open Source Maturity
Too Much Choice
- Collaboration Zimbra, Open-Xchange
- Middleware JBoss, WebSphere, WebObjects, WebLogic
- CRM/ERP SugarCRM, Compiere, Open For Business
Save $300-$400K
Compiere v. Proprietary ERP Application
| Open-source ERP development | $247,000 |
| Proprietary ERP development | $519,000 |
| Savings in development costs | $272,000 |
| Savings in annual operating costs | $16,500 |
| Savings over 5 years of operation (not including inflation) | $354,500 |
Figures from Baseline Magazine Sept 2005. See the Calculator to figure costs for your situation.
Your Guide
- Navigate the landscape
- Realize the benefits
- Integrate the applications
- Maintain the code
- Customize the code
- Work with Business Users
Specific Examples
- RightNow Technologies
- Kitting Process
- Plone System automation / integration
- BugZilla extensions / integration with customer knowledge base
- Future projects e.g. Reporting, Chat, Internal host
- Dedicated IT resource
Q & A
Last day is Wednesday Oct. 5th